Identity verification & content moderation

Content provider verification

Frictionlessly verify the identity of content providers and participants.

A robust identity verification process for all content providers is essential for compliance with card brand mandates

Verifymy offers identity verification solutions tailored for high-risk merchants. Utilising a combination of AI and identity document scanning technologies, the entire process of verifying both uploaders and participants is carried out in seconds, resulting in zero business interruption and total compliance.

We work with merchants to maintain compliance records and monitor repeat offenders across platforms. Through the “network effect”, our system prevents previously flagged or banned providers from registering on other sites we work with. This collaborative approach is similar to how acquirers and card brands can spot fraudulent patterns and compromised card details across their network, offering an additional layer of security for your business.

Mastercard AN5196 requirement

The Merchant must only permit content uploads from verified content providers and must have a robust process for verifying the age and identity of the content provider, which includes the review and validation of a government-issued identification and steps to ensure that the government identification is in the possession of, and belongs to, the content provider.

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We are Verifymy

Utilising a combination of AI and identity document scanning technologies, the entire process of verifying both uploaders and participants is carried out in seconds, resulting in zero business interruption and total compliance.
Age & identity verification

Content provider verification in action

User verification is achieved by performing a scan of a government-issued identification document and a 3D face match scan. This confirms the correct document is in the possession of and belongs to the individual attempting to verify.

1. Face scan

The user is prompted to take a 3D scan of their face at which point liveness and anti-spoofing checks are carried out and an image is captured for ID verification.

2. Government-issued ID scan

The user then confirms their identity by scanning their government-issued identification document. Ownership of the document is confirmed by comparing the photo taken during the 3D face scan with the photo displayed on the identification.

Consent

Additionally, we confirm all participants’ details during the uploader verification process, enabling each participant to complete the verification process and consent to the content being published.

Versatile content moderation

Our content moderation solution works across a wide range of media types, ensuring maximum compliance and user safety regardless of the platform.

Video

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Live streaming

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Images

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Age & identity verification

How it works

Age & identity verification is designed to be as frictionless and hassle-free as possible while also providing you with the peace of mind your content providers are who they say they are.

Platform health, safety and integrity

Identity documents are compared with recognition templates to quickly and accurately recognise all necessary data in over 100 languages while simultaneously checking for data integrity and signs of forgery.

ID cards

Supports ID cards of standard ID-1 and ID-2 formats under ISO/IEC 7810:2019 regulations, automatically identifying the ID type, performing text field OCR, scanning barcodes and signature. ID Card scans are compared against more than 2700 templates of ID documents across 169 countries.

Driver’s licence

Automatically identifies the type of driver’s licence, performs OCR on text fields, recognizes barcodes, extracts the photo and signature. Data integrity and validity of documents are checked against a database of valid identity documents to combat fraudulent use of identification.

Passport

Supports passports issued in 193 UN member states, automatically identifying the passport type, text field OCR, machine-readable zone (MRZ), barcodes and signature. Both ordinary and biometric passports issued in accordance with the ICAO standards are supported.

Content provider verification​

To confirm that all uploads are from a verified content provider, all providers must be identified and age verified through a legitimate ID document and matched to a picture taken at that time (through either their computer or mobile phone).

Platform health, safety and integrity

Our content moderation solution works across a wide range of media types, ensuring maximum compliance and user safety regardless of the platform.

Platform health

Maintain platform health via a robust, multi-pronged content moderation tech stack ensuring published content has been diligently screened for violations.

User safety

Fostering a safe experience for all users with a participant consent and verification process, combined with content moderation quality control & complaint resolution.

Platform integrity

By manually reviewing a sample set of all content, we can ensure the correct moderation decisions are being made and the health of your content is maintained.
Feature focus

Robust identity verification

Age & identity verification is designed to be as frictionless and hassle-free as possible while also providing you with the peace of mind your content providers are who they say they are.

Our principles around data

Data retention

All captured data is encrypted, and Personal Identifiable Information (PII) is deleted or anonymised once verified.

Data minimisation

We collect the minimum data needed to fulfil the requirements of our safety tech solutions. We routinely evaluate our data collection policy to ensure we adhere to data minimisation principles.

Data integrity

256-bit encryption is the highest level of encryption possible, maximising the security of all captured data. Anonymisation via Hashing and salting data adds an extra layer of security and confirms the integrity of your data.

GDPR

Our safety tech solutions fully comply with all fundamental principles and requirements of GDPR. GDPR is the European Union’s legal framework for protecting personal information.

Identity verification, content moderation & consent management

Alongside content provider verification, we offer a complete end-to-end identity verification and content moderation solution to prevent uploaders from publishing illegal content on user-generated content platforms.

Safeguarding dashboard

A comprehensive safeguarding solution featuring face match, consent management, analytics, access controls and more.

Content provider verification

Automate the entire process of verifying the age and identity of content providers using a combination of AI and identity document scanning technologies.

Participant consent & verification

Automate the entire process of verifying the age, identity and consent of participants using a combination of AI and identity document scanning technologies.

Content moderation

Leverage a global network of content moderation experts, artificial intelligence and machine learning to review and moderate user-generated content prior to publication.

Live streaming moderation

Real-time and continuous live stream moderation using artificial intelligence, machine learning networks and human moderator reviews.

Complaint resolution

User-reported content is flagged and reviewed by a dedicated content moderation team, ensuring resolution within hours.

Monthly reporting

Automated monthly reporting gives you quick and easy access to your compliance reports, enabling you to instantly demonstrate all compliance measures undertaken.

Quality control & content review

A team of human moderators review all content flagged for review during AI content moderation. In addition to this, as part of our ongoing quality control process, this team moderates a sample set of all content not flagged by AI.

Benefits

Effortless user experience

Facial age estimation offers a low-friction alternative to traditional identity verification methods. Users simply start the camera and take a quick selfie video, avoiding the hassle of locating and sharing identity documents that may not be readily available when verification is needed.

High coverage

Designed to operate on a global scale, our solution enables age verification for anyone with access to a phone camera or webcam. This broad accessibility ensures that a significant portion of a site’s user base can quickly and effectively verify their age, regardless of location.

High accuracy

Our solution is highly accurate, as demonstrated through extensive testing with a combination of + and - 18 ground-truthed data. Designed with a conservative approach to age estimation, it allows configurable thresholds to ensure that a result is only returned if the customer is estimated to be at least the specified number of years above or below the set threshold.

Speed

Leveraging advanced facial biometrics, this method can process input data and generate a result within seconds, delivering near-instantaneous results without compromising accuracy.

Get in touch

Discover how we can help you solve your compliance and safeguarding challenges.
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