Identity verification & content moderation
Participant verification and consent
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A robust process for verifying the identity and consent of all participants in content is essential for compliance with card brand mandates
All persons depicted in content are required to verify their identity to ensure participants are over 18 before starting a stream or uploading a video. As part of this verification process, all participants must provide their consent. This ensures compliance with card brand standards while maintaining platform safety.Â
Mastercard AN5196 requirement
The Merchant must offer the ability for any person depicted in a video or other content to appeal to remove such content. Once triggered, the Merchant must, through a reasonable process, confirm that the appropriate consent was obtained, including as required above. If consent cannot be established, or if the person depicted in the content can demonstrate that the consent is void under applicable law, the Merchant must remove the content with immediate effect. If the Merchant disagrees that consent is void under applicable law, the Merchant must allow such disagreement to be resolved by a neutral body, at the Merchant’s expense.
We are Verifymy
How it works
Identity and consent verification of content participants is triggered during the content upload process, enabling each participant to complete the verification process and consent to the content being published.
1. Face scan
The user is prompted to take a 3D scan of their face at which point liveness and anti-spoofing checks are carried out and an image is captured for ID verification.
2. Government-issued ID scan
The user then confirms their identity by scanning their government-issued identification document. Ownership of the document is confirmed by comparing the photo taken during the 3D face scan with the photo displayed on the identification.
3. Consent
We confirm all participants’ details during the uploader verification process, enabling each participant to complete a verification process and consent to the content being published.
Platform health, safety and integrity
Identity documents are compared with recognition templates to quickly and accurately recognise all necessary data in over 100 languages while simultaneously checking for data integrity and signs of forgery.
ID cards
Driver’s licence
Passport
Participant consent and verification​
Platform health, safety and integrity
Our content moderation solution works across a wide range of media types, ensuring maximum compliance and user safety regardless of the platform.
Platform health
User safety
Platform integrity
Streamlined participant consent
Verifying participants’ age, identity, and consent frictionlessly as part of the content verification process guarantees safety and compliance across your content library.
Our principles around data
Data retention
Data minimisation
Data integrity
GDPR
Identity verification, content moderation & consent management
Safeguarding dashboard
Content provider verification
Participant consent & verification
Content moderation
Live streaming moderation
Complaint resolution
Monthly reporting