Age Estimation

Email address age estimation FAQs

Our email address age estimation solution can verify your age quickly whilst preserving your privacy.

1. What is age estimation?

Age estimation refers to the process of determining an individual’s inferred age using physical features or behaviours.

2. How does age estimation differ from age verification?

While age estimation accurately determines an inferred age based on physical features or behavioural characteristics, age verification determines an individual’s actual age. This is often through providing official documents (e.g. a passport or ID) to confirm exactly how old someone is by comparing their birthdate on the document to the current date.

3. How does it work?

Your email address will be used to estimate your age and determine whether you’re 18+. This is done by reviewing sites and apps where you’ve previously used this email address, such as a financial institution, mortgage lender or utility provider. 

4. What are the benefits of verifying my age using my email address?

This method is the quickest and easiest way to verify your age online. It protects your privacy and does not discriminate by sex, skin tone, disability, or any other characteristic.

5. What happens after my age check is complete?

Your data will be deleted as soon as the age check is complete and if successful, you can continue your journey. 

6. What happens if my age check fails?

If we are unable to successfully estimate your age using your email address, you may be able to use alternative available methods such as ID scan or facial age estimation.

7. How do you protect my privacy?

The solution is compliant with all data privacy regulatory requirements and your email address will be deleted as soon as the age check is complete.

Your email address will not be used for any other purpose except to estimate your age and you will not receive any marketing communications.

We operate with a principle of data minimisation, meaning we only collect the minimum data needed to complete an age check.

8. Do you read my emails?

No, absolutely not. Verifymy or the business we are completing an age estimation check for have absolutely no access to your email account or the emails within it. We simply run analysis on your email address itself.

9. How do you determine the email address used belongs to the user attempting to verify their age?

If not previously authenticated and the user is not logged in, we will send a time-sensitive one-time passcode via an email to the provided email address. This must be opened and submitted for the check to be complete.

10. Is this a certified age estimation method?

Yes, it has been certified by the Age Check Certification Scheme (ACCS) to EAL level 3, the highest possible level for age estimation.

11. Is the method accurate?

Yes, independent testing has shown that the email address age estimation checks are extremely accurate.

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